Política de envío
Delivery & Production time
Almost all of our products are made to order. Notebook orders typically take 2–3 business days to produce, while leather items take around 5-7 business days. (except bank holidays and weekends)
For bulk orders, depending on volume, production may take up to 7-10 business days.
We’re a small team, and we always do our best to complete every order on time with care and attention. Thank you so much for your understanding :)
🇬🇧 UK Delivery
UK orders are normally sent using Royal Mail Tracked 48. (Free Shipping for orders over £40)
Once dispatched, delivery usually takes approximately 2–3 working days.
You will receive a dispatch confirmation with tracking information when your order is on its way.
Please remember that delivery estimates begin from the date of dispatch, not the date your order was placed.
🇺🇸 USA Delivery
We offer tracked delivery through USPS for the United States, with a flat rate cost of $13 USD per order.
Once the product arrives in the US, tracking information will be available on the USPS website. Delivery times may vary depending on the weight of the package;
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USPS SmartMail Expedited: For very light items or documents, weighing up to 0.45kg (1lb) only. 5-7 days after dispatch.
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USPS SmartMail Plus Ground for parcels weighing up to 5kg (11lb). 7-10 days after dispatch.
🇪🇺 DELIVERY UPDATE! For our EU customers
Unfortunately, due to the new EU regulations on low-value imports (less than £135 ~ €150), we're currently unable to ship to EU countries.
We'll reopen our website for EU orders as soon as the new shipping and customs arrangements are in place. Thank you so much for your understanding!
Non-EU Delivery
Delivery to Non-European Union countries in Europe has vaiarty of costs. The customer will cover VAT and import duties.
- Switzerland: 9 CHF
- Noway: 8 GBP
Although it says 7-10 days, it usually takes slightly longer because of manual customs clearance. The local postal service reaches out to you before delivery, and you may need to pay import VAT and customs duties before the delivery is completed.
🇦🇺 Australia Delivery
We offer reliable and efficient delivery with tracked services across Australia at the cost of $20 AUD
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Depending on the area, the average delivery time is 6-10 days after dispatch.
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We haven’t faced any unexpected fees or VAT so far!
🌎 International Delivery
We ship internationally to the destinations available at checkout.
International delivery times vary depending on the destination and shipping service selected. An estimated delivery time and shipping cost will be shown at checkout where available.
Please allow additional time for customs processing or unexpected delays, particularly during busy periods.
Tracking information will be provided where available for the selected delivery service.
If you can't find your country at checkout, please get in touch with us. We'd be happy to help!
Please note!
📌 The estimated delivery time starts after you receive your dispatch notification. (Production time is not included; all items are made to order)
📌 We are a LUCID-registered company.
*If an item that you have ordered is out of stock, we will contact you upon receiving your order to advise you of the earliest possible delivery date of the item. If you are not satisfied with the alternative delivery date, then you can cancel the order immediately, and we will give you a full refund.
Customs, Duties & Taxes
Depending on your delivery country, taxes and import duties may either be collected at checkout or charged when your order enters your country.
Where taxes or duties are collected at checkout, this will be shown as part of your order before payment.
If they are not collected at checkout, you may be responsible for any applicable import duties, taxes or customs charges requested by your local authorities or delivery provider.
Delivery Estimates
All delivery times shown on our website are estimates rather than guaranteed delivery dates unless we specifically state otherwise.
Postal delays, customs processing, severe weather, strikes and other circumstances outside our reasonable control can occasionally affect delivery times.
If your order appears to be significantly delayed, please contact us at hello@studiofin.co.uk, and we'll be happy to look into it for you.
Incorrect or Incomplete Addresses
Please check your delivery address carefully before completing your order.
If you notice an error after ordering, contact us as soon as possible at hello@studiofin.co.uk.
If your order has not yet been dispatched, we'll do our best to update the address.
If an order is returned to us because an incorrect or incomplete address was provided, we may ask you to cover the cost of sending it again.
Lost Parcels
If your tracking hasn't updated or your parcel appears to be lost, please contact us.
We'll check the tracking information and, where appropriate, contact the delivery provider to investigate.
If a parcel is confirmed as lost, we'll work with you to arrange an appropriate replacement or refund in accordance with your consumer rights.
Damaged Parcels
If your order arrives damaged, please contact us as soon as possible at hello@studiofin.co.uk.
Please include your order number and photographs of the parcel and damaged item so we can investigate and put things right.
Delivery Questions
If you have any questions about your order or delivery, please contact us:
Fin Creative Studio Ltd
5A Railway Place, The Maltings
Hertford, Hertfordshire
SG13 7JT
United Kingdom