Delivery

All of our products are made to order. Notebook orders typically take 2–3 business days to produce, while leather items take around 3–5 business days. (except bank holidays and weekends)

For bulk orders, depending on volume, production may take up to 5–7 business days.

We’re a small husband-and-wife team, and we always do our best to complete every order on time with care and attention. Thank you so much for your understanding. :)

πŸ‡¬πŸ‡§ UK Delivery

  • Delivery within the UK is free with Royal Mail 48 Tracked Service. Normally arrives in 2-3 business days. (Monday to Friday)

  • Royal Mail Special Delivery Guaranteed by 1 pm- from Β£8.75.

✈️ International Delivery

There are a few delivery options available:

πŸ“Œ Free delivery. Enjoy free shipping worldwide when you spend Β£100 or more. The method varies depending on the country. Please note that we reserve the right to exclude orders that are very heavy, so if you are placing a bulk-type order, please check with us first.

πŸ“Œ 2. Flat rate delivery. This costs just Β£5.99 and is a great option if you aren't spending enough to qualify for free delivery. Please note that we reserve the right to exclude orders that are very heavy, so if you are placing a bulk-type order, please check with us first.

πŸ“Œ 3. Standard international delivery. This is charged by the weight. Generally, the flat rate or free delivery methods will be your best option. 

πŸ“Œ You are responsible for the payment of any local import duties and taxes applicable in your country. We cannot advise on what these may be as they vary from country to country. Any additional fees are the responsibility of the buyer.

πŸ“Œ We send all international orders tracked, so you can track them. Sometimes there are delays in customs; these things are out of our control, so we can’t be held responsible for them.

Please note!
πŸ“Œ Delivery times for orders going to Europe and the United States can take up to 10 business days. (It may take a little longer during busy times like Christmas.)

πŸ“Œ The estimated delivery time starts after you receive your dispatch notification. (Production time is not included in this.)

πŸ“Œ If you’re returning a product from outside the UK, the shipping costs will need to be covered by the buyer. Unfortunately, since we’re based in the UK, we don’t have access to postal services or shipping companies in other countries.

πŸ“Œ We are a LUCID-registered company.

*If an item that you have ordered is out of stock, we will contact you upon receiving your order to advise you of the earliest possible delivery date of the item. If you are not satisfied with the alternative delivery date, then you can cancel the order immediately, and we will give you a full refund.