Return Policy

We stand behind our products 100 percent.

If you purchase an item from Fin Studio and are unhappy with it for any reason within the first 14 days, you may return your item for a refund. Items must be returned in salable condition. Non-salable items cannot be returned.

Free Return Label nationwide!

For UK orders, notify us by email, hello@studiofin.co.uk, within 14 days of your purchase, if you wish to return your item for a refund or exchange. After receiving approval from Fin Studio, we’ll send you a shipping label. The item must be unused and in the same condition that you received it.

Any returns or exchanges which are returned outside of our return period, damaged, worn, or unaccompanied by the original proof of purchase will not be accepted and will be returned to the customer.

We do not accept returns on personalised items.

Refunds

Once your returned item is received and inspected, you will be notified by email if your refund request has been approved.

Approved returns will be refunded by the original method of payment within 3 working days. Once processed, debit card/credit card refunds can take up to 5 working days to appear in your account.